Welcome to DreamIT Host
Thank you for joining DreamIT Host. Whether you have chosen our email hosting, web hosting, or reseller hosting services, we sincerely appreciate your trust in us. Our commitment is to provide you with secure, reliable, and scalable solutions, and we value the opportunity to support your digital endeavours. We are dedicated to ensuring that your experience is seamless and that you receive outstanding support every step of the way. Welcome aboard, and we look forward to helping you achieve your business goals.
Navigate through our DreamIT Wiki to find all your comprehensive resources to help get you started. You’ll be able to find our getting started guides for your specific service, legal documents and latest updates from DreamIT Host.
- Website / Email Migration
- We know that moving your web and email hosting can feel overwhelming, so we're here to make it easy for you. With our free migration service when you sign up, we'll handle everything to ensure a smooth transition to our platform. Please note, however, that additional migrations may include a service fee, and migrating emails from G Suite and Office 365 is subject to a charge.
- Our expert team can assist you easily and safely - Raise a Migration Request to our expert team at your earliest convenience if it hasn’t been requested already.
- Update your DNS
- Update your domain’s DNS settings to point to DreamIT Host’s servers. Your previous provider should have instructions on how to update the nameservers on their platform.
- This step is crucial to ensure your domain resolves properly to your new hosting location.
- Be aware that DNS propagation can take up to 48 hours - so you may not see your domain immediately.
- Email Account Configuration
- Set up your email accounts through your control panel.
- We have more in-depth guides on our knowledge base, alongside the wiki pages for your specific service.
- Secure your Site
- Install any necessary SSL certificates through your DreamIT Host Dashboard to ensure your site is secure and trusted by visitors.
- Review Settings and Configurations
- Go through your control panel settings to ensure all the configurations align with your requirements
- These include PHP versions, backup settings and any performance optimisation options.
- Contact Support
- For general enquiries, you can contact us through live chat on our website.
- For account enquiries, please contact us via raising a support ticket and remember to include as much detail as possible so we can resolve your enquiry.
- If your plan includes phone support, our expert team is available Monday-Friday, 9:00AM - 7:00PM AEST.
You can find a guide on how to raise a migration request here.
Once your DNS has been pointed to ours, you can explore more DreamIT Host related DNS enquiries on our knowledge base which you can find here.
We have a more in-depth guide on our knowledge base for SSL, which you can find here.
We have an in-depth guide on our knowledge base on how to raise a support ticket here.